FREQUENTLY ASKED QUESTIONS

Listed below are some of our most frequently asked questions.

1.  HOW DO I LIST ACCOUNTS WITH CAPITAL?

2.  DO YOU USE AN ATTORNEY?

3.  IF I  HAVE A PROBLEM, WHO DO I TALK TO?

4.  HOW MANY COLLECTORS DO YOU EMPLOY?

5.  HOW OFTEN DO YOU REMIT?

6.  WHAT ARE YOUR BUSINESS HOURS?

7.  IS CAPITAL A BONDED AGENCY?

8.  WHAT TYPE OF REPORTS DO YOU PROVIDE?

 

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HOW DO I LIST ACCOUNTS WITH CAPITAL?
  • CAPITAL IS ABLE TO RECEIVE ACCOUNTS MANUALLY, BY TAPE, OR ELECTRONICALLY.  

     

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    DO YOU USE AN ATTORNEY?
  • WE HAVE SELECTED SEVERAL ATTORNEYS TO REPRESENT YOU SHOULD LEGAL ACTION BE REQUIRED.  

     

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    IF I HAVE A PROBLEM, WHO DO I TALK TO?
  • YOU MAY CONTACT OUR CLIENT REPRESENTATIVE OFFICE AT 1-800-536-6669.  

     

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    HOW MANY COLLECTORS DO YOU EMPLOY?
  • WE CURRENTLY EMPLOY FORTY PROFESSIONALLY TRAINED COLLECTORS.  

     

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    HOW OFTEN DO YOU REMIT ?
  • MONTHLY COLLECTION STATEMENTS ARE MAILED TO OUR CLIENTS BY THE TENTH OF EACH MONTH.  

     

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    WHAT ARE YOUR BUSINESS HOURS ?
    MONDAY THRU THURSDAY 8:15am to 8:30pm
    FRIDAY     8:15am to 5:00pm
    SATURDAY     8:15am to 12:15pm
     

     

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    IS CAPITAL A BONDED AGENCY ?
  • WE HAVE BEEN BONDED IN THE STATE OF NEW JERSEY SINCE 1969.  

     

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    WHAT TYPES OF REPORTS DO YOU PROVIDE?
  • TO VIEW THE MANY DIFFERENT REPORTS PROVIDED BY CAPITAL
    •  
    CLICK HERE
     

     

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